Pension contributions are calculated for every payrun and need to be reported to your pension provider.
If your Pension Scheme is not connected to an external provider then we can’t automatically send contributions.
Instead you’ll need to download a file to send to your provider. We support the PAPDIS standard which can be used to detail contributions.
You can get to the contributions data by two routes.
At the top-right of the report page you can download the information as either a CSV or XMl file.
If your Pension Scheme is connected to an external provider then we will automatically send them contributions information after each payrun.
To confirm it’s been sent you click on “Pensions” in the main navigation. Click on your Pension Scheme and go to the “Contributions” tab.
In the right-most column you should see the status of the contributions submission.
Note that if you’ve just finalized your payrun it may take a minute or two to show up.
The status should changed from Queued to Processing and finally to either Sent or Failed.
Clicking the icon will give you a view of the actual data sent to and received from the external provider. This can be useful if you get a ‘Failed’ status as the response will often show detailed information about why it failed.
Once it shows as ‘Sent’ then the contributions should be visible if you log in to the external providers’ web site.